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INFORMATION PRIVACY POLICY

In compliance with Law No. 19,628 on the Protection of Privacy and Law No. 21,719 on the Protection of Personal Data, this Privacy Policy (the “Policy”) sets forth the general terms under which EESystem Chile (the “Company”) collects, uses, protects, processes, and disposes of the personal and sensitive data of users who visit the website … (the “Website”) or contract our services.

1. DATA CONTROLLER

The data controller for personal data is EESystem Chile, located at Av. San Josemaría Escrivá de Balaguer 13105, Office 405, Edificio Puertas de la Dehesa 2, Lo Barnechea, Santiago, Chile. Tax ID No. ……, email: contacto@eesystemchile.com. Phone: +56 9 8967 8589.

2. DATA WE COLLECT

In connection with the services provided by the Company—whether or not they arise from the provision of our therapeutic services described on the Website—we may collect the following personal and sensitive data (collectively, the “Data”):

  • Full name, Tax ID number, or passport number.
  • Age and nationality.
  • Contact information: phone number, address, email address.
  • Relevant medical and health information and history of the user that could influence or affect the service provided.
  • Payment and billing information.
  • Information voluntarily provided by the user/client in the context of the service (personal history relevant to the session).

In addition, please note that for technical reasons, your web browser automatically transmits information to our website provider’s server. This information is stored in so-called log files, which contain the following data:

  • Date and time of your visit, including the time zone
  • File or resource accessed and amount of data transferred
  • Referrer URL
  • Your Internet Protocol (IP) address
  • Hostname and operating system of your computer
  • Browser type, language, and version

We use this information solely to generate usage statistics that ensure the secure and stable operation of the web server. This data will not be disclosed to third parties.

This data is stored separately from any personal information you may have provided, making it impossible to link it to any specific individual.

Finally, we reserve the right to evaluate this data in detail if we have concrete evidence suggesting unlawful use of the services offered.
Notwithstanding the foregoing, this data is automatically deleted at regular intervals.

3. PURPOSE OF THE SERVICE

The Company will process the Data solely for the purpose of:

  • Coordinate, provide, and manage contracted services.
  • Maintain communication with the user/customer.
  • Comply with legal and contractual obligations.

4. CONFIDENTIALITY

All information will be treated as strictly confidential and will not be disclosed to third parties, unless required by law or with the express authorization of the data subject.

5. DATA RETENTION

The Data will be retained for as long as necessary to fulfill the purposes described, or for as long as a contractual relationship exists with the user and data subject. Thereafter, the Data will be deleted or anonymized, unless a legal, judicial, and/or administrative obligation requires its retention for a longer period or for a specific purpose, in which case the data subject or their authorized representative will be notified in a timely manner.

6. USER/OWNER RIGHTS

The user or data subject has the right to:

  • Access your stored data.
  • Request information about the data stored
  • Correct the data
  • Request the correction, updating, or deletion of your data.
  • Request the cancellation and/or deletion of your Data, unless prevented by legal, judicial, or administrative restrictions.
  • Object to the processing of your Data for promotional purposes, unless you have expressly authorized it in writing.

To exercise these rights, please send a written request to contacto@eesystemchile.com, including your name, ID number/tax ID number, or passport number, and the right you wish to exercise.

7. DATA SECURITY

The Company takes reasonable technical, organizational, and administrative measures to protect the Data from unauthorized access, loss, alteration, or disclosure. However, no system is completely foolproof.

8. DATA TRANSFER TO THIRD PARTIES

We will only share the Data with:

  • The data subject or owner of the personal data.
  • Government agencies and courts of law, where required by law, regulation, or judicial or administrative ruling. In all such cases, the Company will notify the data subject of this fact as quickly and efficiently as possible so that the data subject may exercise their rights as appropriate before the competent authorities that have requested the information.

Under no circumstances will we sell your data to third parties.

9. CHANGES TO THIS POLICY

We reserve the right to modify this Policy at any time. Additionally, this Policy may be modified to reflect legal or operational changes. Any changes to this Policy will be posted on the Website and will take effect upon publication.

10. CONTACT

If you have any questions, concerns, or suggestions regarding this Policy, please contact us at:
contacto@eesystemchile.com.

Last updated: April 17, 2026